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Important Details

Insurance, Licensing and Permits

Next Bend Adventures is a limited liability company organized under the laws of the Commonwealth of Virginia. 

License with County of Warren

Guide and Outfitters Insurance issued by K&K Insurance Co.

Wilderness First Aid, First Aid and CPR certifications currently active through  ECSI

Commercial Use Authorization Permit with Shenandoah National Park.

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Policies

Weather & Safety

 Next Bend Adventures hikes rain or shine! Some of our favorite views happen right after a storm. However, we do not take risks with guest safety.

We constantly monitor conditions in Shenandoah National Park and the National Forest. If we deem conditions unsafe for hiking or driving—specifically in cases of high winds, lightning, or heavy ice—we will notify you as soon as possible. If we cancel the trip, you are entitled to a 100% refund or a seamless reschedule to a new date.

“Note: Mountain weather can be different than the forecast in town. We check official NPS and Forest Service alerts right up until the start of your hike.”

Cancellation, Refund, Rescheduling

Yes! We offer a one-time free rescheduling if your plans shift. If you need to cancel entirely, please let us know as soon as possible. Subsequent reschedules will incur a $10 fee. 

Because we hold your date and turn away other hikers to keep our groups small, all cancellations include a 15% fee to cover permits and scheduling. We offer a 50% refund for cancellations made within a week of the trip. Please note that within 48 hours of your hike, we cannot offer a refund unless Next Bend cancels the trip for safety/weather reasons.

Pets

We love hitting the trails with our four-legged friends. To ensure everyone has a great experience, we offer dog-friendly outings exclusively as Private Guided Hikes. * Trail Selection: Please note that certain trails in Shenandoah National Park do not allow pets. We will help you select a fantastic, dog-friendly route for your adventure.

  • Trail Manners: In accordance with Leave No Trace principles, dogs must remain leashed at all times, and owners are responsible for carrying out all pet waste.

  • Pet Prep: Don't forget to pack extra water and snacks for your pup in your day-pack!"

  • Does your dog have a favorite distance? Let us know when booking your private hike and we'll pick the perfect 'Next Bend' for them!"

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

If you don’t want us to process your data anymore, please contact us at info@nextbendadventures.com or send us mail to: Next Bend Adventures, LLC 139 Sligo Court, Front Royal, VA 22630.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@nextbendadventures.com or send us mail to: Next Bend Adventures 139 Sligo Court, Front Royal, VA 22630.

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